In your Dashboard, you can check the real-time status and location of any sensor you have installed.
To see the status of your sensor devices:
- Under the Admin dropdown, select "Sensor Status."
- You will be shown a list of all sensors in your account, along with the following information for each: Status (Online/Offline), Last Heartbeat, Assigned Doorway, and Assigned Space, Firmware Version, Ethernet/WiFi details
Definitions
Status:
- Online: The device is connected and operational
- Offline/Error: Device is not connected or is unable to connect to the network
- Unconfigured: The device is not set up
Last Heartbeat: the last time when the sensor communicated with Density’s cloud service
Doorway: the user-defined name of the doorway where the sensor is installed
Space(s): the room or space where the sensor is installed