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How to find the MAC address of your Open Area sensor

Guide to finding the MAC address of your sensor in the dashboard

Note: You must have owner or admin-level permissions to access the sensor status page

Important: The MAC address will only show in your dashboard after a sensor has come online. If you need the MAC address to provision your sensor, it can be found on the sensor's box. If you need help, email support@density.io.

  1. Log in to dashboard.density.io
  2. At the top of the screen, click Sensor Status
  3. Find the sensor in the list. You can filter your sensor list by location or search by name
  4. Scroll to the far right of the chart for the MAC address
  5. You can download the complete list of your sensors and details by clicking the download icon on the right, next to Filter Sensors.

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