How to check Entry sensor status

In your Dashboard, you can check the real-time status and location of any sensor you have installed.

To see the status of your sensor devices:

1. Log in to dashboard.density.io
2. At the top of the screen, click Sensor Status
3. Find the sensor in the list. You can filter your sensor list by location or search by name
4. You will be shown a list of all sensors in your account, along with the following information for each: Status (Online/Offline), Last Heartbeat, Assigned Doorway, Assigned Space, Firmware Version, Ethernet/WiFi details
5. You can download the full list of your sensors and details by clicking the download icon on the right, next to Filter Sensors.

Definitions

Status:

• Online: The device is connected and operational
• Offline/Error: The device is not connected or is unable to connect to the network
• Unconfigured: The device is not set up

Last Heartbeat: the last time when the sensor communicated with Density’s cloud service

Doorway: the user-defined name of the doorway where the sensor is installed

Space(s): the room or space where the sensor is installed