Step 1: Confirm sensors are sending data
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Log in to your Dashboard and go to Open Area. Your sensors and floorplan should already be added to the Dashboard. For instructions on setting up your floorplans, see Adding Open Area sensors to the Density Dashboard.
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Select your building from the dropdown and click on the floorplan.
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Select Management in the dropdown in the middle of the page.
- Switch the plan to Planning on the top right.
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Select a sensor you’d like to stream data to by clicking on its field of view (the gray circle).
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If there is no serial number applied yet, input it into the Serial Number text field.
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Click the Streaming: Off button.
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Walk underneath the sensor to confirm data is streaming and in the correct location.
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If you do not see data even though it says “connected” or see data in the wrong location, skip to step 2 below.
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Repeat for each sensor.
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If testing an area with overlapping sensors, click disconnect for the surrounding sensors to ensure you are only streaming data from one sensor at a time.
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Step 2: Confirm data is streaming in the expected location
- If it is an open space, locate an object marked in the floorplan that you’d expect to be accurately represented (column, door, or corner of a wall). Select the Space icon and add a space.
- If it is an enclosed room with one sensor, use the box shape to cover the entire room.
- Create the space on or near the object you’ve identified on the floorplan. If the object is located inside an overlapping field of view of two or more sensors, be sure to disconnect one sensor before testing.
- Walk over to the area and ensure that the space registers when you walk inside the marked object space.
- When you confirm data is streaming in the correct location, lock the sensor by clicking the lock icon
in the sensor details window.
- Repeat for each sensor.
To adjust sensors:
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Select the serial ID in the left panel or click anywhere in the specific sensor’s field of view.
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A pop-out window appears that enables you to:
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Change sensor’s height
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Sensor height impacts its field of view
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Change sensor’s rotation
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The arrow in the Open Area circle on the floorplan should face the opposite direction of the ethernet cable. Correct rotation is required for data validation.
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- Detach serial ID from sensor location if it is incorrect
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If your sensor data isn’t showing inside the space you drew:
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Adjust the rotation of the sensor until the arrow is pointing in the same direction as installation.
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The arrow in the Open Area circle on the floorplan should face the opposite direction of the ethernet cable. Correct rotation is required for data validation.
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Ensure the sensor location is in the correct place by comparing the physical measurement of the sensor to the reference point measurements.
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To see the reference points, click on the sensor’s field of view (grey circle)
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Step 3: Confirm the Field of View (FOV) and the installation height
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Ensure your sensor is attached to a serial number and streaming.
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Walk from the center of your selected sensor to the edge of the FOV (edge of the gray circle).
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Repeat, walking north, south, east, and west.
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If the edge of the field of view extends into another room or is blocked by an obstruction, data may not stream to the edge of the FOV.
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Ensure you can see yourself moving in each direction.
If your sensor is showing data but not near the edges:
If the sensor data looks otherwise correct, this could be the result of an inaccurate installation height. Please verify the height of the sensor, and run the field of view (FOV) confirmation step again.
If your sensor consistently shows data, but there are some blind spots:
If the sensor data looks mostly correct but does not stream data in specific areas, this could result from objects interfering with the sensor signal. Please ensure there are no metallic or similarly dense objects between you and the sensor.
Alternatively, this could be a result of excessive noise in that area. Please reach out to support@density.io if you think you’re experiencing this issue.
Step 4: Confirm overlapping sensor position (applicable to multi-sensor spaces)
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Choose one pre-verified sensor and another overlapping sensor, ensure they’re streaming data (see step 1)
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Draw a rectangular space perpendicular from the sensor that overlaps both FOVs
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Draw a single circular space anywhere within the overlapping FOV
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Walk through the rectangular space.
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Ensure the streaming data is moving in the same direction.
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Walk to the circular space.
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Once in the space, ensure the space lights up and the sensor overlap is aligned.
If my sensor data isn’t moving in the same direction:
Adjust the rotation of the sensor until the arrow is pointing in the same direction as the sensor's physical location. Rotation indicates where the antenna points. The antenna is located on the opposite side of the ethernet plug.
If sensor data isn’t showing inside the space I drew:
Ensure the unverified sensor location is correctly placed in the application by comparing the physical measurement of the sensor to the reference point measurements in the application.